Frequently asked questions

The million-dollar question, “does waxing hurt?” is nearly impossible to answer! Everyone has a different scale for pain tolerance and what is painful for someone may not bother someone else. However, at Waxing the City, both our wax and our process work together to offer you the most comfortable service possible. If you’re still worried about managing sensitivity, we recommend taking an ibuprofen or aspirin roughly 30 minutes before your appointment to help maximize your comfort. Pro-tip: waxing more frequently will help with sensitivy as hair grows back finer and sparser!

When waxed consistently, hair grows back slower, finer and sparser. Shaving cuts your hair, it doesn’t remove your hair—so the quantity and thickness remain the same. Electrolysis and laser hair removal don’t work for everyone, which makes waxing a fabulous universal alternative. Those treatments are also very expensive, which makes waxing a great option that’s far easier on your bank account.

The beauty of waxing is knowing you’ll be hair-free for a minimum of 1-2 weeks following your wax appointment.

Your hair won’t grow back thicker and darker after waxing, just the opposite! Hair that is removed at the root grows back softer and finer over time.

There is not a waxing age limit or waxing age requirement. However, if you’re under the age of 18, bring a parent or guardian on your first visit as we need their consent.

In order to provide the best experience possible, only the client and Cerologist™ are allowed in the treatment room during an appointment. For clients under the age of 15, we invite a parent or guardian to be on hand.

These medications increase the rate at which your skin exfoliates so waxing could potentially remove skin as well as hair. Please let your Cerologist™ technician know immediately if you are on any medications. Also be aware that chemical peels, laser, and micro-dermabrasion can also affect skin integrity.

There are many medications that affect skin and skin integrity (glycolic acid, lactic acid, benzyl peroxide, salicylic acid, alpha hydroxyl acid, vitamin A, prescribed exfoliating scrubs, antibiotics, hormonal medications, radiation and/or chemotherapy drugs). Please consult with your physician in regards to any medications and how it may affect your waxing experience. Some brand names to be aware of: Adapalene, Avita, Tazorac Avage, Proactiv(e), Differin, Strivectin.

A bikini wax removes hair that extends outside of the panty line or crease of thigh. If you’d like your bikini wax modified, you’re in luck! With a modified bikini wax a thin strip of hair will be left down the middle of the bikini area. A Brazilian bikini wax removes all hair, including the backside.

Waxing the City requires a minimum 24-hour notice* to cancel or change any appointment and a credit card to hold any appointment while booking. Once an appointment is booked – unless we hear otherwise – we’ll expect (and are excited for) you to be there. No-show and cancellations within 24 hours of the appointment may be charged up to the full price of the booked service(s) price (plus tax if applicable) to the credit card with which they were held.

We understand life happens, and sometimes you will need to cancel your appointment within the 24-hour period due to an emergency. We will do our best to give grace in these moments, but we do track all late cancellations and no-shows to ensure our policy is not abused.

*Select Waxing the City studios are independently owned and operated and may have custom cancellation and no-show policies. Please ask the studio directly for more detailed information about their policies.

Our licensed cosmetologists and estheticians are not only waxing specialists, they are the ultimate professionals at their craft. To reflect their expertise, we created our own name: Cerologist. Looking for the definition of a Cerologist? Cerologist combines “cera” (Latin for wax) with “ologist” (to indicate their waxing authority and education).

We do our best to offer a walk-in wax appointment! However, we may not always be able to accommodate walk-ins, so booking your wax ahead of time is the best way to ensure you’ll get the service you want when you need it.

We use two different types of wax, both are incredible. For the face and more sensitive areas of the body, we use a hard wax that shrink wraps and hardens around the hair and lifts from the skin creating a more comfortable experience. We use a traditional soft wax for larger body areas such as legs, arms, chest, and back and it is removed by using a cloth strip.